Privacy Policy
_Last updated: 2026-05-02_
Introduction
Welcome to the Privacy Policy of Marbon DuctsTeam, a dedicated provider of air duct and HVAC cleaning services located in Marietta, GA. We are committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, share, and safeguard your information. It also describes your rights regarding your personal information and how you can exercise those rights.
Information We Collect
At Marbon DuctsTeam, we collect information to provide you with exceptional service. The types of information we collect include:
Personal Information
- Contact Details: Such as your name, address, phone number, and email address when you book our services. - Payment Information: Including billing details, although we do not store your credit card information.
Non-Personal Information
- Usage Information: Information about how you use our website, including your IP address, geographical location, browser type, referral source, length of visit, and page views. - Technical Data: This may include your device ID, login data, and other technology on the devices you use to access this website.
How We Use It
We utilize the information we collect to:
- Provide and improve our services.
- Process your orders and manage your accounts.
- Communicate with you about your appointments and customer service inquiries.
- Send you updates and promotional materials, if you have agreed to receive such communications.
- Analyze and improve our website and services through data analysis and research.
Sharing with Third Parties
Marbon DuctsTeam respects your privacy and does not sell your personal information. We may share your data with third parties only under the following circumstances:
- Service Providers: To assist in delivering our services, we may share information with trusted service providers who adhere to strict privacy standards.
- Legal Obligations: We may disclose your information when required by law or in response to legal proceedings.
Data Retention
Marbon DuctsTeam retains your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once no longer needed, we securely dispose of your information.
Your Rights (GDPR/CCPA)
We recognize the importance of your privacy rights and provide the following rights under GDPR and CCPA:
GDPR Rights
- Access: You have the right to request copies of your personal data. - Rectification: Request correction of any inaccurate or incomplete data we hold about you. - Erasure: Request deletion of your data, subject to legal obligations. - Restrict Processing: Request limitation on processing your data. - Data Portability: Request transfer of your data to another service.
CCPA Rights
- Disclosure: Request disclosure of the categories and specific pieces of personal data we have collected. - Deletion: Request deletion of your personal data, subject to certain exceptions. - Opt-Out: Opt-out of the sale of your personal information, which we do not engage in.
To exercise these rights, please contact us at [email protected].
Cookies
This website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to collect standard internet log information and visitor behavior information. You can set your browser to refuse cookies, but this may affect the functionality of our services.
Children's Privacy
Marbon DuctsTeam services and website are not directed towards children under 16. We do not knowingly collect personal information from minors. If we discover any such information has been inadvertently collected, we will take steps to delete it.
International Transfers
Marbon DuctsTeam is based in the United States. If you access our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US. By using our services, you consent to this transfer.
Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the